Are We A Good Fit - Process - Pennings & Sons

OUR PROVEN PROCESS

Every building or remodeling project our team takes on is unique, but our process is always the same. This 5-step process provides a consistent experience to customers that guarantees a satisfying end result with no surprises.

The Pennings and Sons process

Process step 1
STEP 1

Getting to know each other

  • Contact information
  • A good fit
Process step 2
STEP 2

Understanding the big picture

  • Listen
  • Ask questions
  • Realistic expectations
  • Knowledgeable
  • Experienced
  • Promise & deliver
Process step 3
STEP 3

Developing the solution

  • We build what we design
  • Do what it takes to get it right
  • Detailed & thorough
  • Unique to fit your situation
  • View examples
  • Based on knowledge & experience
  • Menu of options
Process step 4
STEP 4

Bringing your design to life

  • Legal
  • Track changes
  • Production manager
  • Schedule
  • Workers are considerate & professional
  • High quality
  • Clean jobsites
  • Good communication
  • The “Roller Coaster”
  • Stay with it until it’s done
Process step 5
STEP 5

Loving your home

  • Customer satisfaction
  • Warranty
  • Show off home
  • Stay in touch
  • Referral rewards
THINKING ABOUT YOUR NEXT HOME PROJECT?, WE GUARANTEE A THOROUGHLY PROFESSIONAL EXPERIENCE