Our Process

Every project we do is customized for the client, the Pennings Process delivers a consistent experience leading to a satisfying end result.

OUR PROVEN PROCESS

Every building or remodeling project our team takes on is unique, but our process is always the same. This 5-step process provides a consistent experience to customers that guarantees a satisfying end result with no surprises.


STEP 1

Getting to know each other

  • Contact information
  • A good fit


STEP 2

Understanding the big picture

  • Listen
  • Ask questions
  • Realistic expectations
  • Knowledgeable
  • Experienced
  • Promise & deliver


STEP 3

Developing the solution

  • We build what we design
  • Do what it takes to get it right
  • Detailed & thorough
  • Unique to fit your situation
  • View examples
  • Based on knowledge & experience
  • Menu of options


STEP 4

Bringing your design to life

  • Legal
  • Track changes
  • Production manager
  • Schedule
  • Workers are considerate & professional
  • High quality
  • Clean jobsites
  • Good communication
  • The “Roller Coaster”
  • Stay with it until it’s done


STEP 5

Loving your home

  • Customer satisfaction
  • Warranty
  • Show off home
  • Stay in touch
  • Referral rewards