Karen plays a vital role in the office - she handles all of the phone calls and is the first point of contact with our clients! She loves being a part of that very first discussion about a potential project. Being solution-oriented and having a desire to provide quality customer service allow her to excel in her role. When asked why she enjoys working at Pennings & Sons, Karen said she believes in the company's core values and processes, and she enjoys the people she gets to work with! Hobbies/Interests: Traveling, skiing, house projects, and spending time with kids and grandkids.